Live chat, Gmail, WhatsApp, Instagram, Messenger in one shared inbox.
Shared inbox
Reply to live chat, email and social messages from one inbox, with your whole team.
Bring your team, AI and customer conversations together
Your inbox, in OpenLiveChat
Everything you need for a better conversation
A gallery of Tweek Eek silver jewellery and product photography, illustrating your knowledge base.
Knowledge base
Give AI your website content, documents and connected app data so it can answer questions about your business.
Bots
Let AI answer customer questions from your knowledge, with your team ready to take over when needed.
Your AI. Your choice
Connect OpenAI, Claude, Gemini or Mistral with your own API key. Choose which model powers your replies, writing tools and summaries.
- OpenAI
- Anthropic
- Mistral
Choose your plan
Key features:
- 1 team member
- 50 conversations / month
- 1 knowledge source
- Live chat widget
Everything in Hobby, plus:
- 5 team members
- €12 monthly conversation credit
- €0.01 per conversation
- Set your own spending limit
- 10 knowledge sources
- Bring your own AI keys
Let’s discuss your needs:
- Conversation volume
- Team size
- Knowledge sources
- Support options
Frequently asked questions
Can we use OpenLiveChat without AI?
Yes. Your team can answer conversations without AI. Automatic replies stay off until you enable them.
Which AI providers can we use?
OpenAI, Anthropic, Google Gemini and Mistral. Connect your own API key and choose a model for each AI feature. Your provider bills AI usage directly.
What happens when a customer needs a person?
Your team can take over in the same inbox, with the conversation history and customer details available.
Does this work with our existing website?
Yes. Add a short installation snippet to your website, then customize the widget’s colors, text and languages.
Do chat, email and social messages work the same way?
They share an inbox, but features vary by channel. Automatic live-chat replies don’t enable AI replies for Gmail.