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Choose your plan

Hobby

€0/ month

For your first customer conversations

Start for free

Key features:

  • 1 team member
  • 50 conversations / month
  • 1 knowledge source
  • Live chat widget

Pro

Popular
€12/ month

For small teams sharing an inbox

Get started

Everything in Hobby, plus:

  • 5 team members
  • €12 monthly conversation credit
  • €0.01 per conversation
  • Set your own spending limit
  • 10 knowledge sources
  • Bring your own AI keys

Enterprise

Custom pricing

For teams with custom requirements

Talk to sales

Let’s discuss your needs:

  • Conversation volume
  • Team size
  • Knowledge sources
  • Support options
FeatureHobbyProEnterprise
Usage
Team members
1
5
Custom
Included conversations / month
50
1,200
Custom
Knowledge sources
1
10
Custom
Monthly conversation credit
Not listed
€12
Custom
Additional conversation
Not listed
€0.01
Custom
Extra spending limit
Not listed
You choose · €0 by default
Custom
Features
Live chat widget
Included
Included
Custom
Bring your own AI keys
Not listed
Included
Custom

FAQs

What counts as a conversation?

A conversation counts once, when its first customer message arrives. Opening the widget, replies, internal messages and duplicate deliveries do not count again.

What happens when I reach a limit?

Pro includes €12 credit per billing period: 1,200 conversations at €0.01 each. Additional conversations cost the same and require an extra spending limit, set to €0 by default. At the limit, new conversations pause while existing conversations continue.

Does unused credit roll over?

No. Pro credit renews on your monthly billing date and expires at the end of that period. Hobby includes 50 conversations per calendar month (UTC). Extra usage is billed with your next invoice.

Do I need an AI subscription?

AI is optional and uses your own provider’s API key. Your provider bills usage directly. A consumer chat subscription does not include API access.

Can I cancel my subscription?

Yes, in Billing settings. Monthly access lasts until the paid period ends. Consumers have a 14-day withdrawal period for their initial subscription.

When is support available?

Monday–Friday, 09:00–17:00 (Europe/Amsterdam). We aim to reply by the next working day. Priority support gives you priority in that queue.

Read our Terms of Service.